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Tell us what happened and we will come back to you. Every message reaches a person, usually within one business day.

Helps us find the right check. Leave it blank if you have not installed StoreGuard yet.
We reply to this address.
If it is about a specific check, tell us roughly when it ran and which page it was looking at.

Before you write

Two things solve most of what reaches us:

A check that did not finish usually just ran while something was slow. It runs again on your next theme change, and you can start one yourself with Run check now.

A percentage that looks too high is often correct. Turn on Label changes in the compare viewer and it will name each difference and point at it. If it is still wrong, send us the date and the page and we will look at the same check you are looking at.

Other ways to reach us